Frequently Asked Question

There are two ways to connect InstaShop to Instagram

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Method 1: Connect with a Facebook Business Account or Creator Account (preferred)

This method is for InstaShop Essential Plan and Business Plan account holders only (find details on upgrading here). It offers a range of benefits including enhanced picture analytics (Business Plan only) and more robust picture support.

Find full, step by step details view the article: Linking InstaShop and an Instagram Business account or Creator Account.

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Method 2: Connect direct to Instagram

This method is for shop owners who do not wish to create a free to use Facebook Creator account or Business Account, or are on InstaShop's Basic Plan.


Note: You do not need Shopify to use InstaShop!

Register with Instagram

• If you have not registered InstaShop with Instagram, you will see a button titled ‘Authorise Now'
• Clicking the button will take you to an Instagram authorisation page.
• Click the ‘Authorise’ button. This will complete the registration and will take you back to InstaShop.

Add your first Instagram account
The Instagram account you registered with will be added in the box. You can change this to any account you want. When you are happy click 'Add'

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...NEXT STEPS:

2 - Fetch pictures and set them to visible