Frequently Asked Questions

Feed, gallery, account, slider… what’s what?

Registered Instagram account – The Instagram account that you register InstaShop with. Note, while you can you don’t have to show pictures from this account on your shop

Instagram accounts – these are accounts that InstaShop will pull pictures from to add to your feed

Instagram #tags – These are the Instagram hashtags that InstaShop will pull pictures from to ad to your feed. Please read our best practice guide to using #tags

InstaShop Feed – This is where InstaShop gathers the pictures, taken from the Instagram accounts and Instagram hashtags you have added. To display a picture on your InstaShop gallery, you need to tick the associated ‘visible’ checkbox.

InstaShop gallery – This is what appears on your shop front. It can be in the form of a grid, slider or, if you are an Essential customer, a collage. See Gallery Settings for more detail.


Last Updated a year ago